AI that makes things up is worse than no AI

We build assistants and AI features that answer only from your data, follow rules you can edit and pass to a person when unsure.

See selected work

Selected work

What you get

Delivery policy

Monday to Saturday

Delivery on Sunday?

Not on Sundays.

From your policy

Answers from your data

No invented prices or policies. If it is not in your data, it says so.

Your boundaries, in place.

Rules you can edit

Limits and tone live in settings, not buried in code.

Assistant
Your team

A person in the loop

It hands over to your team at the point you choose.

A test question

Can I geta secret discount?

Check the rule
No invented pricesNo private dataA person when needed

Proof it works

Test questions and logs, so you see what it said and why.

How it works

We check your data and where AI could fail in your case.

Price list
Delivery days
Needs clarity
Return policy

How we stop it going wrong

Assistant · behaviourLive
It invents a pricePrices come from your data. If one is missing, it says so.
It goes off topicRules set what it may answer and what it must refuse.
It gets stuckIt hands the conversation to a person at the point you choose.
It drifts unseenTest questions and logs show what it said and why.

Three ways to start

Wherever you are today, there is a clear first step.

Tell us what you need and we'll send a free quote, with no commitment.

From the blog

Guides on reliable AI

Questions

Why do chatbots give wrong answers?

They guess when they lack data. We tie answers to your content and test the gaps.

Can it still be wrong?

Yes. No AI is perfect. That is why we add tests, logs and handoff.

Where does our data go?

We tell you which services see it before we build, and you decide.

Can you fix a bot we already have?

Often, yes. We review it first and tell you what is worth keeping.

Do we need a lot of data?

No. A well-written set of common answers is often enough to start.

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A project in mind?

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